SELL CONDITIONS AND RIGHT of WITHDRAWAL
Yuri Fashion Group accepts the following payment methods: Bank Transfer, Credit or Debit cards, PayPal.
For bank transfer payments, our bank details are:
ROMAGNA BANCA CREDITO COOPERATIVO S.C.
CODICE BIC-SWIFT CCRTIT2TRMB
The ordered items will be sent as soon as we’ll receive the credit notification of the amount due.
If you choose PayPal payment, you will be transferred to the PayPal site automatically. If you have an existing PayPal account, you can log in using your user data to confirm the payment. If you do not have a PayPal account, you can register one and proceed with the payment.
If for any reason you are not fully satisfied, you can return any purchases within 14 days of receipt. Customised items cannot be returned.
The right of withdrawal expires after 14 days and the customer or a third party (different from the carrier who perform the shipment) has acquired physical possession of the goods.
If you want to return an item, please send us a withdrawal request before your right expires.
You may contact us in the following ways:
- sending a message to our Customer Service in the Contact section
- sending an e-mail to firstname.lastname@example.org
- sending a private message to our social pages.
When your request will be approved, please send all returns to:
Yuri Fashion Group s.a.s.
Via Rossini, 68
47030 San Mauro Pascoli (FC)
The cost of shipping and any duty fees will be at customer expense.
YURI FASHION GROUP S.A.S. di Gobbi Yuri e Catia is not responsible for any loss or damage due to inadequate packaging or delay in delivery.
All returns will be accept if sent back within 14 days of receipt.
The voluntary right of withdrawal only applies to non-faulty items that are in their original condition, have not been altered or washed; with all tags attached.
YURI FASHION GROUP S.A.S. di Gobbi Yuri e Catia has the right to reject not authorized returns or which not follows the conditions written.
Where consumers has problems with purchasing a product, they can make use of the out-of-court alternative dispute resolution methods governed by Articles 141 and 141-decies of the Consumer Code (Legislative Decree No 130/2015, which transposed ADR Directive 2013/11/EU).
You may visit online web platform for the entire European Union, managed by the European Commission, at the web address https://webgate.ec.europa.eu/odr
REFUNDING THE PURCHASE
Once the return has been checked by our team, you will receive an email regarding the returned items. We will refund you as quickly as possible.
The refund is always credited to the payment method with which the original purchase was made.
The refund is always credited to the purchaser’s account.
The time it takes to receive your refund depends on the payment method or your credit card provider.